Privacy Policy

Effective Date: June 2026

Welcome to HotelMattressIndia.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name
Order Information
Payment Details (processed securely through third-party payment gateways)
IP Address and Browser Information

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Respond to inquiries
Improve our website and services
Send order updates and notifications
Prevent fraud and unauthorized transactions
Comply with legal obligations

3. Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, banking, or UPI credentials on our servers.

4. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences. Users may choose to disable cookies through their browser settings.

5. Information Sharing

We do not sell, rent, or trade customer information to third parties.

Information may be shared only with:

Shipping and logistics partners
Payment gateway providers
Government authorities when required by law
Service providers assisting in website operations

6. Data Protection

We implement reasonable security measures to protect personal information from unauthorized access, misuse, disclosure, or alteration.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

8. Your Rights

You may request:

Access to your personal information
Correction of inaccurate information
Deletion of personal information where legally permissible
Withdrawal of marketing communications

9. Children’s Privacy

Our website is not intended for individuals under the age of 18 years.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

11. Contact Information

KRISHNA INDUSTRIES (BHARAT)

Brand: SPRING-TOUCH

Address:
V-430, Ground Floor,
Behind Govt. Dispensary,
Arvind Nagar, Ghonda,
Delhi – 110053, India

Email:
support@hotelmattressindia.com

Phone:
+91 9990635700

Website:
https://hotelmattressindia.com

By using this website, you consent to the terms of this Privacy Policy.